Effective Date: 07-07-2025

Introduction

Welcome to China Wholesale Hub. This Privacy Policy explains how we gather, use, store, and protect your personal data when you interact with our website or make a purchase. Your trust matters to us, and we are committed to maintaining your privacy in every interaction.

How to Contact Us

If you have questions regarding our data handling practices, wish to access or modify your information, or need to file a privacy-related complaint, please contact us through the following channels:

  • Website: https://chinawholesalerhub.com/
  • Email: [email protected] (Update as needed)
  • Phone/WhatsApp: +8618500044313 , +923188274124
  • Address: Guangdong, Guangzhou, China.              

Information We Collect and Why

1. Device Information

Why We Collect It: To optimize your experience and improve the website’s performance.
How We Collect It: Automatically through tools such as cookies, beacons, and server logs.
Details Collected: Browser type, IP address, time zone, device data, referral links, browsing patterns.
Who We Share With: Third-party service providers like Shopify for analytics and functionality.

2. Order Information

Why We Collect It: To process your order, handle payments, deliver goods, verify transactions, and communicate with you regarding your purchase.
How We Collect It: Directly from you when you place an order.
Details Collected: Full name, billing/shipping address, phone number, email, and payment method (secured).
Who We Share With: Our secure e-commerce partners including Shopify, shipping couriers, and payment gateways.

3. Customer Support Requests

Why We Collect It: To provide helpful responses and resolve inquiries efficiently.
How We Collect It: Via contact forms, live chat, email, or phone.
Details Collected: Your name, email address, and content of your inquiry.
Who We Share With: Our internal support team and service providers (e.g. Shopify).

Children’s Privacy

This website is not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

When and Why We Share Your Information

Your data may be shared with trusted partners solely to provide you with services such as order processing, delivery, marketing (with your consent), and platform maintenance.

Advertising & Analytics

We may use your information to deliver customized ads and measure their effectiveness. You can opt out of interest-based advertising through organizations such as the Network Advertising Initiative.

How We Use Your Personal Data

We use your information to:

  • Process orders and payments
  • Manage shipping and delivery
  • Communicate order updates and promotional offers
  • Monitor site usage for improvements
  • Detect and prevent fraudulent activities

Legal Grounds for Processing (EEA Residents)

If you are located in the European Economic Area, we process your personal data based on the following legal grounds:

  • Your informed consent
  • To fulfill contractual obligations
  • Compliance with legal responsibilities
  • To protect vital interests
  • Our legitimate business interests

Data Retention

We store your personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements. You may request deletion at any time.

Automated Processing & Profiling

We do not engage in decision-making processes that are entirely automated and have significant legal or similar effects on you. Shopify may use limited automated tools for fraud prevention.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our business practices or legal requirements. The most recent version will always be available on this page.

Dispute or Complaint

If you believe your personal data is being mishandled, please reach out to us first. If your concern is unresolved, you have the right to contact a data protection authority in your region.