Last Updated: 01-july-2025
Overview
At China Wholesale Hub, we understand that plans can change. While we aim to process and ship orders swiftly, we do allow a brief window for order cancellations. Please review the guidelines below to understand how cancellations are handled.
Cancellation Timeframe
You may cancel your order within 12 hours of placing it. If your cancellation request is received within this period, we will issue a full refund—no questions asked and no fees deducted.
How to Request a Cancellation
To cancel your order within the allowed timeframe, please reach out to us as soon as possible through one of the following channels:
- Email: [email protected] (Update as needed)
- Phone/WhatsApp: +8618500044313 , +923188274124
Be sure to include your order number and contact details to help us locate your order quickly.
Cancellations After 12 Hours
Once the 12-hour window has passed, your order may already be in production or prepared for shipment. At this stage, cancellations are not guaranteed. However, you may still request a shipping address update before the order is dispatched.
⚠️ Please note: Once an order is shipped, neither cancellations nor shipping changes can be made.
Shipping Address Changes
If you entered the wrong shipping address, notify us as soon as possible. We will do our best to update the details before your order leaves our facility. Address changes are only possible before dispatch.
Need Assistance?
If you have any questions about your order, cancellation request, or delivery, our support team is happy to help:
- Website: https://chinawholesalerhub.com/
- Email: [email protected] (Update as needed)
- Phone/WhatsApp: +8618500044313 , +923188274124
- Address: Guangdong, Guangzhou, China.
Policy Updates
China Wholesale Hub reserves the right to amend this Cancellation Policy at any time. Any changes will be posted on this page and will take effect immediately.
